Frequently Asked Questions
Everything you need to know about shopping with Zirozi.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Which payment methods do you accept?
Zirozi accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.
Are your products covered by a warranty?
Most electronics and durable goods at Zirozi come with a 1-year manufacturer's warranty. Please check the specific product page for individual warranty details.